It's Mondaying all over the place

So. I get up in the morning, get dressed and all that, head out the door, get in the car, thinking about breakfast. I'm halfway up the block before I remember that I was supposed to be eating the remainder of the dump cake for breakfast. I head back and eat it and enjoy it.

I head out to go to the ATM to get some money out before work...and find that my debit card is not in my wallet. The last purchase I can remember making was at Amazon...so I head back to my apartment, thinking to find the card sitting forgotten on my desk. I spend several frantic minutes searching. It isn't there, and I have to head out for work. No problem, I think, I can call Commerce Bank and perhaps get it cancelled or something...I activate the browser on my cell to find the number in the yellow pages...and I find that AT&T's instituted a new system of mmode webpages today, which will supposedly make it "easier to find" everything. True to form, the yellow and white pages are nowhere to be found. Even playing around with it between calls after I got to work, I still couldn't find them. I had to use the phonebook link at my station to search for Commerce Bank and get the number there. (The first time I dialed, it just rang and rang. I looked again, and found I'd copied the number down wrong. Yay me.) It did occur to me that I actually had used the card one more time after the Amazon order...when I'd gone to the ATM and got cash out on Sunday as a precursor to shopping. And I seemed to remember wondering where my card was at the end of the transaction, and thinking I must have already gotten it. So I resolved to call the bank on my first break and find out if I had actually left it there.

10 minutes before my first break, I got a call from a fellow with four different accounts, one of which wasn't showing up properly. I had to call our account installation department to check on it. I was on hold there for over an hour, while the "calls waiting" display on the wall cheerfully said the wait time ranged from about two to about sixteen minutes. By the time I got finished, and got finished calling the customer back to let him know what was going on...well, I'll just say that five minutes after the much-belated break I'm on now ends, it'll be time to go to lunch. And, as an addendum, when I did get through to Commerce Bank, I found that I won't know whether the card was retrieved from the ATM (or whether someone came through the line and took it before the ATM could swallow it again for safekeeping, in which case I need to get it cancelled right away) until tomorrow morning.

It's Mondaying like crazy around here. I wonder how else it will Monday before the day is over?

Monday conclusion

And when I went to lunch, it was gray and cold and raining, and it stayed that way for the rest of the day. But then, what do you expect for a Monday?

The day's calls tended to be stressful. I was glad enough when they were over. Thank goodness I'm on an 8-hour workday now...I don't think I could handle 10 hours of this every day, even in exchange for an extra day off.

I'm really not impressed with the quality of AT&T Wireless's customer service now. The very first time I had my old phone, I called them up to find out how I could access a phone directory via the webpage. They talked me through it and I found it swiftly and easily. Tonight, I called again to find out where it was now, waited on hold twenty minutes...and the CS rep didn't even know such a thing had ever been available, nor had the techie she consulted about it. Sigh. There went one of the most useful features of the whole service. Of course, she has much the same job I do, so thus I know that odds are I just got a dumb rep, and perhaps the next one I speak to will be able to tell me more. I should really have asked for her supervisor, I guess. I will next time, if I don't get a better answer.

I got notice that Greencine's dispatched my next DVD today—Stop Making Sense, the Talking Heads concert video. It's been too long since I've seen that, and I've certainly never seen it with the 5.1 quality sound system I have now. I look forward to its arrival. And, really, I need to go ahead and watch the other Greencine DVDs and send them in so I can get new selections. I haven't been getting my money's worth out of the service lately since I haven't been able to watch DVDs easily...but since I have the new computer, at least that much has changed.

More anon.