(no subject)

[robotech_master]

Yesterday was not a very good tips day. One woman outright stiffed me on an order...which doesn't make a whole lot of sense, given that she was working in one of the biggest building complexes in town. It's not like she couldn't afford three frigging dollars for a fifteen dollar order. By the end of the day, I had made about $6, when if people had tipped 15%, I should have made $18. Poo. I was so annoyed that I finally went ahead and wrote a 500-word editorial to send in to the local paper. Maybe they'll run it, I dunno. Either way, it made me feel better.

An interesting discussion on tipping.

Comments

Re: To Insure Proper Service...

[artmomz.livejournal.com]

I don't think anyone can truly grasp it until they've done it themselves. And there are always *other* factors to the equation too. Such as a case of poor management:

For example, I worked at Shoney's once...and the night manager decided to give me a section that she knew was too big for me to handle during one of their known rush hours. There were a lot of upset customers that night, and to top it off..she decided to chew me out in front of the whole store for not being able to cover it all. I never had a problem with her prior, but it was also known that I was leaving them soon to go work for UPS (which pays tons better than Shoney's).

I ended up walking out that night...a move that totally goes against my personality. I did end up tell my customers goodbye first. (That was the best part of the night actually...some of them decided to tip me right then & there before I left. :o)

But you know, the managers are getting fully paid for the services from the establishment. If they do a poor job of managing, it doesn't directly effect their income then & there.