Tiring day
Apr. 3rd, 2003 06:40 pmToday was kind of a rough day in training. People got on each others' nerves, half the time the computers didn't work right (and the trainer didn't quite understand what it was we were trying to do), and we spent a lot of time going over the same material over and over, or sitting idle while he helped one or two people with a particular computer problem. As a result, we've got about four sections of the last book to cover in our time tomorrow. Thank goodness it's the last day.
Got the playtest copy of Nobilis back from the guy to whom I'd lent it. He seemed quite impressed (and a little dazed) by the sheer scope of the game, but didn't seem to have any immediate inclination to go out and buy it or find a game of it. Oh well, at least I've planted the seed in his mind, and maybe changed his attitude about roleplaying games a little. Immediately I turned around and lent it to the other bookworm in my class—a girl who was reading Good Omens on the first day of the class and is now reading American Gods. She said she wasn't terribly interested in roleplaying games, but said she'd maybe look at it anyhow.
I've just finished filling out an on-line form to consolidate all twelve of my student loans under the aegis of Sallie Mae, one of my servicers. It's only the latest step in my continuing quest for fiscal responsibility. I've already begun using a spreadsheet to figure and estimate monthly budgets (using as a base for each month all the paychecks and bonus payouts I receive during the preceding month), I've looked into reducing the interest rates on my credit card balance, and I've set up a savings account with a monthly auto-deposit. I've developed the astounding ability to pay my bills on the very same day I receive them—can you imagine that? Now I just need to do my job well, and start hitting some overtime, and I'll start having sufficient money to buy the things I want to buy.
With that in mind, I look forward to Monday with no small degree of trepidation. I'm positive that I'll be able to handle the customers on the line—I have a great phone/customer service voice. And I'm pretty sure I can work out how to run the computer based on the training they've given us and my own basic prowess. The nerves and worry come from figuring out how to put the two together. They tell me that this feeling is perfectly normal, but I just have this irrational worry that on my first call, I'll screw something up so badly that they walk me out the door. After all, most of the jobs I've ever had have fired (or not re-hired) me. It doesn't exactly inspire self-confidence. And yet, somehow I just know that I'll be able to provide people with superior customer service if I only have the time to acclimate and learn how. I see people on the floor making all these little errors and doing things that I've been told not to in class, and I know I can do better than that.
Got the playtest copy of Nobilis back from the guy to whom I'd lent it. He seemed quite impressed (and a little dazed) by the sheer scope of the game, but didn't seem to have any immediate inclination to go out and buy it or find a game of it. Oh well, at least I've planted the seed in his mind, and maybe changed his attitude about roleplaying games a little. Immediately I turned around and lent it to the other bookworm in my class—a girl who was reading Good Omens on the first day of the class and is now reading American Gods. She said she wasn't terribly interested in roleplaying games, but said she'd maybe look at it anyhow.
I've just finished filling out an on-line form to consolidate all twelve of my student loans under the aegis of Sallie Mae, one of my servicers. It's only the latest step in my continuing quest for fiscal responsibility. I've already begun using a spreadsheet to figure and estimate monthly budgets (using as a base for each month all the paychecks and bonus payouts I receive during the preceding month), I've looked into reducing the interest rates on my credit card balance, and I've set up a savings account with a monthly auto-deposit. I've developed the astounding ability to pay my bills on the very same day I receive them—can you imagine that? Now I just need to do my job well, and start hitting some overtime, and I'll start having sufficient money to buy the things I want to buy.
With that in mind, I look forward to Monday with no small degree of trepidation. I'm positive that I'll be able to handle the customers on the line—I have a great phone/customer service voice. And I'm pretty sure I can work out how to run the computer based on the training they've given us and my own basic prowess. The nerves and worry come from figuring out how to put the two together. They tell me that this feeling is perfectly normal, but I just have this irrational worry that on my first call, I'll screw something up so badly that they walk me out the door. After all, most of the jobs I've ever had have fired (or not re-hired) me. It doesn't exactly inspire self-confidence. And yet, somehow I just know that I'll be able to provide people with superior customer service if I only have the time to acclimate and learn how. I see people on the floor making all these little errors and doing things that I've been told not to in class, and I know I can do better than that.
Job Prowess
Love,
Mom
Great!
love,
ddddy